We're here to help! If you are using an Internet Explorer 11 Browser, we do not currently support that browser and this might be the problem. We are in the process of working on making the Narratives for PowerBI compatible with IE 11. In the meantime, Please try the tool using an updated version of Chrome, Firefox or Safari.
If you have tried that and still do not see a story, please click here to let us know and we'll work quickly to resolve the problem.